Settlement services

The only independent concierge for new arrivals in Australia

We help you at every step of your journey. We find the right person for your specific situation — personally vetted by Entel

Explore Packages
Settlement services support for new arrivals in Australia
01 Plan before you land Reduce mistakes early with document review, a first-90-days action plan, and personally matched referrals.
02 Arrive with less stress Get airport support, transport help, local orientation, and fast answers in those first confusing days.
03 Settle into daily life Get support for rental search, school fit, banking order, healthcare, and the community connections that make life work.

Packages

A premium service path with clear stages, pricing, and outcomes

The direction from the PDF is kept intact here, but presented with stronger hierarchy and easier scanning so people can quickly find the package that matches where they are in the move.

01 Pre-arrival

Settle Fast — Pre-Arrival Strategy & Document Review

Be prepared for your new homeland before you land.

Before you land, know exactly what to do, in what order, with your specific documents reviewed by someone who has done it. No guesswork. No costly mistakes.

What's included

Document readiness review Passport, visa, qualifications, references — what you have, what you're missing, what matters
Personalised first-90-days action plan Step by step, in order, matched to your visa, city, and family situation
Vetted service referrals — pre-matched Accountant, migration agent, school, GP — selected for your background and language needs
60-minute video strategy call Live session with Entel — ask everything, leave with clarity
Written summary delivered within 48hrs Everything from the call in writing — your permanent reference document
02 Arrival day & first weeks

Welcome to Australia — Airport Meet & Arrival Concierge

Step off the plane without feeling lost.

From the moment you land to your first week, someone is there so you are not figuring everything out alone while jet-lagged.

What's included

Airport arrivals meet and greet Met at the gate by name. A familiar face when everything else is unfamiliar.
SIM card and first cash sorted Best local SIM for your needs set up before you leave the airport
Transport to accommodation arranged Accompanied to your first address — no Uber confusion when you're jet-lagged
First-week trusted concierge access WhatsApp access to Entel for the first 7 days — quick answers when you need them
Neighbourhood orientation briefing Where to shop, which GP bulk bills, nearest transport — the things Google won't tell you
03 Month 1–3

Settle In — Your First 90 Days, Fully Supported

Your new country sorted for you.

Housing, schools, banking, community, and healthcare support matched to who you are, where you are from, and how you want to live.

What's included

Rental finding — on the ground Entel or vetted local attends inspections, sends walkthroughs, submits applications on your behalf
School placement — culturally matched Not just ratings — which school has your community, speaks your language, fits your children
Banking and financial setup TFN, bank account, superannuation — in the right order, with the right providers
Community and cultural connections Introductions to your community group, cultural centre, mosque, temple, or church — wherever you belong
Three support calls over 90 days Week 1 kickoff · Day 30 check-in · Day 90 review and next steps
Full vetted referral network access GP, dentist, accountant, lawyer, gynaecologist — matched to your language, background, and location

Eligibility check

Not sure which stage you're at or which package fits?

Tell Entel where you are in your journey — pre-arrival, just landed, or a month in — and he'll point you to the right support.

Frequently asked questions

Questions people usually ask before choosing settlement support

Clear answers to the practical questions people usually ask before choosing a settlement support package.

What does a settlement concierge in Australia do?

A settlement concierge guides new arrivals through every practical step of settling in Australia — from pre-arrival document preparation to finding a rental, setting up a bank account, getting a Tax File Number, connecting with schools, and building community. At SettleANZ, the concierge service is run by Entel Dajsmaili, who went through the full migration and settlement journey himself in 2001. He knows what the system actually looks like from the inside not just what the government websites say.

What is included in the airport meet and greet service?

From the moment you land, someone is there with your name. We sort your SIM card before you leave the airport, arrange your transport to your first address, and give you a neighbourhood briefing, where to shop, which GP bulk bills, how to get around. For the first 7 days, you have direct WhatsApp access to Entel for any question that comes up. It is the difference between landing in a new country feeling lost and landing feeling like someone is in your corner from day one.

How does SettleANZ help with finding a rental in Australia?

Finding a rental in Australia is hard when you have no local rental history or references — which is the situation every new arrival faces. SettleANZ handles the search on the ground. Entel or a vetted local attends inspections on your behalf, sends you walkthroughs, and submits applications with supporting documentation that gives you the best chance of being approved. We also match you to suburbs that fit your commute, budget, community, and family needs — not just whatever comes up on realestate.com.au.

How much does it cost to settle in Australia as an expat?

In Sydney or Melbourne, expect to spend $3,000 to $6,000 AUD in your first 90 days, covering bond and rent in advance (typically 4 to 6 weeks upfront), furniture and household basics, SIM and utilities, groceries and transport, and professional services like accountants or school applications. Regional cities like Brisbane, Adelaide, and Perth are 20 to 30 percent cheaper. SettleANZ provides a personalised cost breakdown as part of the Pre-Arrival Strategy package, matched to your city and family situation.

Settlement support frequently asked questions